A 99.9% Server Uptime
The principal benefit of developing your very own website hosting system is that you do not have to worry about compatibility – you design a specific set of software tools in such a way so as to work with a given set of hardware elements. The final outcome is something considerably more steady and dependable, as there are less possible risks of failure. We have built our cloud hosting system using tried and trusted hardware elements plus a heavily modified version of Security–Enhanced Linux in order to set up an exceptionally risk–free environment for your sites.
This is the reason why, with all our Linux website hosting services packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it’s very important that you also set up your own network architecture. That is why we set up a custom–configured internal network in each one of our data center facilities. Relying on top–notch Juniper routers and switches, our internal network allows for extra–fast data transmission speeds and is also fully redundant.
Therefore, you will enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, regardless of which hosting plan you have chosen.
A 30–Day Money–Back Guarantee
Just like with any other service, if it is your cash at risk, you can’t feel really safe. That is why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you don’t feel happy with our hosting service or if you want to get a bit more robust hosting solution, such as a VPS web hosting services or a dedicated servers hosting – you will get your money back in full, without concealed costs or refund taxes.
24/7 Technical Support
If you’ve ever had to wait around for hours to get an answer, you are aware of how maddening this can be, especially when your site is at stake. That is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be here for you and they’ll reply to you in less than one hour. And the best thing is that their average response time is under 20 minutes!