Help and support Channels

  • Video Tutorials
  • Video Tutorials

  • Learn as soon as possible the right way to edit a file or transfer a database through our variety of step by step video guides.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center comes with a long lineup of Frequently Answered Questions that cover all the elements of our Site Control Panel.

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  • Ticketing System
  • A Ticketing System

  • Our client support crew is on–line around the clock to address all your concerns. You are going to receive a reply within max 1–hour following the ticket application.

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Forms of Help and Support

  • Shared Hosting Support
  • Website Hosting Help & Support

  • If you need help administering your Linux website hosting services account, or need more resources for your sites, just let us know and we’ll give you the simplest solution.

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  • VPS Hosting Support
  • VPS Web Hosting Help And Support

  • If you run into troubles running your SolusVM admin panel, or with any of the free web applications the VPS comes pre–configured with, just inform us.

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  • Dedicated Hosting Support
  • Dedicated Servers Hosting Help And Support

  • You feel the need to replace the configuration of your dedicated hosting server? We are present night and day to provide assistance to you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a staff of seasoned techs prepared to help you with anything connected with your semi-dedicated server. They are available 24/7 all year long.
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