• 1 hour ticket response
  • 1 hour ticket response

  • We are dedicated to supplying a quick and adequate solution to every tech support ticket sent by a user. Our accomplished tech support staff members will examine your problem and will think of the best solution. We offer a 1–hour response time guarantee for all technical support tickets. As a matter of fact, our average ticket response time has proven to be 20 minutes.

  • Top quality support service
  • An Excellent Customer Care Service

  • Our customer care team members possess extensive experience in the Linux website hosting services niche and are practiced enough to offer a fast solution to your problem. If, however, the case at hand is not within the competency of a technical support engineer, the tech support ticket will be sent to a programmer or administrator for additional investigation.

  • Intuitive help center
  • An Easy–to–Browse Help Center

  • To help you get a quick hint on how you can use a given service, we have included a really user–friendly Help section in your Site Control Panel. You can browse through a wide collection of web hosting account management articles and website administration articles, have a glance at our F.A.Q. library or watch our educational video tutorials.