1 hour ticket response
We are dedicated to supplying a quick and adequate solution to every tech support ticket sent by a user. Our accomplished tech support staff members will examine your problem and will think of the best solution. We offer a 1–hour response time guarantee for all technical support tickets. As a matter of fact, our average ticket response time has proven to be 20 minutes.
An Excellent Customer Care Service
Our customer care team members possess extensive experience in the Linux website hosting services niche and are practiced enough to offer a fast solution to your problem. If, however, the case at hand is not within the competency of a technical support engineer, the tech support ticket will be sent to a programmer or administrator for additional investigation.
An Easy–to–Browse Help Center
To help you get a quick hint on how you can use a given service, we have included a really user–friendly Help section in your Site Control Panel. You can browse through a wide collection of web hosting account management articles and website administration articles, have a glance at our F.A.Q. library or watch our educational video tutorials.
