Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Answer Warranty

  • Our client help crew is present day and night to attend to each of your help requests. Each ticket you send out to us shall be responded to within up to sixty minutes. If your problem calls for aid from one of our administrators, we’ll forward the ticket to the person on shift and will notify you that the issue is being resolved.

  • Top quality support service

  • Qualified Client Help And Support Service

  • We give you 24 hours a day customer help by using a turbo–fast ticket platform incorporated into your Control Panel. You may contact us at any time about any of the software applications that come pre–configured on your virtual server, this includes the chosen OS, the server management panel and our in–house produced Site Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • Each section of the Site Control Panel that is offered free with your VPS features an integrated collection of articles. One can find an array of extensive how–to content articles and a group of step–by–step video classes that present all the general site management jobs. You can obtain them by pressing the Help or Video buttons in the right side of each Control Panel section.