Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide you with a 1–hour resolution guarantee with all our Linux website hosting services packages, meaning that each advice request you submit will undoubtedly be reacted to in less than 60 minutes max. Our support company members have been educated to promptly remedy any situation and to give you prompt advice on any concern that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Our technical support service is delivered by a crew of experienced consultants who definitely are ready to reply to your issue asap. You can easily contact the tech support crew by starting a tech support ticket from your Site Control Panel or by posting us an e–mail. On business days, you can also call us on the phone or make use of the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • Our company has built–in a substantial education base into the Control Panel so as to obtain convenient step by step information anytime. Each area of the Control Panel has its own contextual guide area featuring a variety of how–to content articles. We have also prepared video lessons to provide you with a superior idea of the best way to conduct any given job.