Q: What does the website migration service include? Will my website be safe?
A: The web site migration service available at Spleint is absolutely free of charge and involves moving all your web files, databases and emails from your present hosting provider to your brand–new hosting account with us. We will also modify all the settings needed for your sites to be completely operational on our leading–edge cloud hosting platform.Our technicians are fully capable of moving any kind of site. With years of practical experience behind their backs, they’re experts in the specificities of our cloud hosting platform, our Control Panel as well as all other widely used Control Panels. For them, moving a custom app with multiple custom libraries is as easy as moving a simple WordPress–based blog.
Q: Web site migration sounds like a lot of work. How long will it take?
A: There are a lot of aspects to take into account – the total number of web files, the physical size of the database, the complexity of the website itself and the current workload of our web site migration experts, etc. Yet, we do our best to carry out all website migrations in a 48–hour period. Smaller websites are migrated faster – usually in under 24 hours.
Q: My privacy concerns me. What information do you need?
A: Yeah. We will need the name of the site that you would like us to migrate. We will also need a way to log into your old web hosting account so that we can get the content pertaining to your website.
Q: You will access delicate info. How can I be sure that you won’t abuse it?
Q: Will my website be offline during the transfer?
A: Your site will continue to work exactly like it did before with your old hosting provider. After we have completed the transfer, your web site will be configured to work on our platform and we’ll ask you to preview it. If it is working correctly, all you will have to do is modify the NS resource records pertaining to your domain name. Your website will be transferred over to us without any downtime whatsoever.
Q: Will my old hosting provider need to do anything?
A: No. We will never touch base with your hosting provider about anything. They will not be aware of the website migration either.
Q: Does it make any difference what platform my current provider is using?
A: We support all Linux–powered hosting platforms. Essentially, if we can receive access to your Control Panel, we will be able to transfer your web site.The only platforms that we don’t support are closed–source web site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.